Committed to

Quality Design

Understanding our customers principles and values

Quality

Committed to providing the highest quality design, manufacture and repair services to our customers, this is achieved by fully understanding and following a set of principles and values:

Quality Assurance

Customers

  • Consistently meet or exceed our customer’s expectations for product quality and performance
  • Ask for feedback from our customers so we can improve performance
  • Strive for timely delivery of products and services to meet our customer’s requirements.

Systems

  • Ensure our personnel are properly trained so they are better able to serve our customers
  • Communicate and achieve quality objectives, involving staff in discussion
  • Understand and manage our processes to ensure they are performed effectively and safely
  • Maintain a quality management system that complies with the requirements of ISO 9001:2000, BS EN AS9100 and other industry related standards
  • Sustain continuous improvement of our processes, systems and equipment
  • We perform FAI in accordance with Aerospace Standards AS9102.

Suppliers

  • Only use reliable suppliers who consistently meet the company’s requirements
  • Establish close relationships with key suppliers for mutual and increasing benefit.