Customers

• Consistently meet or exceed our customer’s expectations for product quality and performance
• Ask for feedback from our customers so we can improve performance
• Strive for timely delivery of products and services to meet our customer’s requirements.
• Terms and Conditions of Sale

Systems

• Ensure our personnel are properly trained so they are better able to serve our customers
• Communicate and achieve quality objectives, involving staff in discussion
• Understand and manage our processes to ensure they are performed effectively and safely
• Maintain a quality management system that complies with the requirements of ISO 9001:2000, BS EN AS9100 and other industry related standards
• Sustain continuous improvement of our processes, systems and equipment

• We perform FAI in accordance with Aerospace Standards AS9102.

Suppliers

• Only use reliable suppliers who consistently meet the company’s requirements
• Establish close relationships with key suppliers for mutual and increasing benefit.

• Flowdown of Requirements to Supplier (AS9100)
• Standard Terms and Conditions – USA
• Terms and Conditions of Purchase for Suppliers – SriLanka
• Quality Requirements for Suppliers – SriLanka (Issue 2)